Role

UX/UI Designer

toolkit

Figma
Photoshop
Illustrator

Project type

UX/UI
Product Design
Service Design

Team

Emily Wills
Karah Smith
Ivy Lu
John Simons

Background //

As third spaces continue to disappear, opportunities for people to form strong in-person connections have diminished. Despite the normalization of online dating, many individuals feel uneasy meeting someone in person for the first time. This raises the question: How can Hinge facilitate safer and more enjoyable first dates for its users?

Opportunity //

By alleviating the stress associated with first dates by integrating the ability to pre-plan dates within the app, and providing a secure location managed directly by Hinge so the transition from online sparks to in-person flames is easier.

Solution //

The proposed solution, "Hinge Spark," is a Hinge-sponsored first date experience focused on fostering genuine human connections. It offers a safe, comfortable environment where users can enjoy themselves without the typical anxieties associated with first meetings.

Introducing Users to Spark //

Hinge Spark provides users with the option to plan their first dates within the app, selecting from a range of curated experiences to take place at a branded Hinge pop-up. These dates are specifically crafted for a simple, engaging environment to ensure both parties feel at ease during their initial in-person interaction.

User Journey //

Stage
User Actions
User Thoughts & Feelings
Pain Points
Opportunities
It's a match!
Matches with someone on Hinge and starts chatting.
“They seem interesting! Should we meet in person?”
Anxiety about safety and whether the person will match their profile.
Introduce the user to Hinge Spark via an in app notification.
Date Planning
Send a Spark invitation to an existing match within the app.
“This makes planning so much easier and safer.”
Uncertainty about availability or how the venue works.
Clear explanations, availability updates, and user testimonials within the app.
Pre-Date Prep
Receives reminders and safety tips from Hinge before the date.
“I feel reassured knowing this is a vetted space.”
Worries about expectations or logistics.
Send personalized checklists and safety features (e.g., location sharing).
First Date Experience
Meets at the Hinge Spark venue, enjoys a curated experience.
“This feels comfortable and well-thought-out.”
Awkward silences or nervousness.
Provide interactive icebreakers or guided activities.
Post-Date Reflection
Leaves the venue and receives a follow-up from Hinge for feedback.
“I had a great time! Should we go on a second date?”
Uncertainty about how the other person feels.
Encourage users to stay connected with their first date with message suggestions.

Conclusion //

Hinge Spark represents a strategic enhancement to the Hinge user experience, addressing common concerns about safety and comfort during first dates. By providing a secure, enjoyable environment for initial meetings, Hinge reinforces its commitment to helping users form genuine, lasting relationships.

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